HR and payroll software for restaurants, hotels and catering teams

Hospitality HR is built around service. A restaurant needs a full kitchen and floor for Friday dinner, a hotel needs reception, housekeeping and a night porter around the clock, and a caterer needs a different team for every event. Most of that workforce is hourly, many people work across outlets, and the rota changes every week. When rotas live in group chats and hours are copied from paper sign-in sheets, payroll inherits every gap. Nexa People starts from the shift: each person has a rota, each clock-in is judged against it, and payroll reads the result directly.

Clocking in has to be fast at the back door and reliable away from it. Nexa People connects to fingerprint and face terminals from ZKTeco, Suprema, eSSL, Hikvision and others, with templates kept on the device. Event staff and anyone without a terminal can clock in from the mobile app, limited to an outlet's geo-fence, an approved network or a registered device where you require it, with a selfie check if you want one. Location is only read at the moment of the punch, and punches made without signal are stored and sent when the phone reconnects.

Paying a hospitality team correctly means handling many pay types at once. Nexa People pays a monthly salary, a daily wage or an hourly rate, with weekly, bi-weekly, twice-a-month or monthly pay schedules, and keeps each group on its own named payroll setup. Overtime is paid only from approved requests at the rate you set for each category, compensatory leave can be earned for holiday work, and new starters and leavers are pro-rated automatically. Loans and advances are paid out and recovered on the payslip, and every line is itemised so staff can see how their pay was reached.

Turnover is the other constant. Nexa People takes a vacancy from approved requisition to offer, tracks where each candidate came from, including walk-ins and referrals, and moves hired candidates straight into an employee record. Nexa Recruiter adds AI screening and first-round interviews by voice or text, in the candidate's own language, so managers in the middle of service are not stuck on the phone. Onboarding boards make sure each starter has their tasks and documents done, and when someone leaves, the final settlement is calculated from live data. Seasonal staff who come back are re-hired with their original record.

For a group with several outlets, the value is seeing everything in one place. Each restaurant or hotel is a station with its own departments and shifts, and reports can be filtered by station, department, shift and cost centre, then exported or emailed on a schedule to each general manager. A help desk gives staff one place to ask about pay, rotas or leave. Nexa, the built-in AI agent, can tell you who has missing punches this week or prepare the pending leave approvals for you to confirm.